Question 1

How do I know my stuff will be safe?

Accepted Answer

We have taken every step to ensure the security and safety of items stored at our facility. Our security system is state-of-the-art, with coded entry into every unit, security cameras, and a fenced compound that allows access to only those who are currently renting a unit from us.

Question 2

What’s the minimum / maximum amount of time I can store for?

Accepted Answer

The minimum time is as little as one month, and the maximum is as long as you want. The notice period you give us can be as little as 24 hours – so you’ll never have to pay for storage time you don’t need.

Question 3

What payment methods do you accept?

Accepted Answer

Cash, check, Visa, Mastercard, debit cards, and money orders. We have automatic billing and a 24 hour kiosk for payments and rentals.

Question 4

Do I need to insure my belongings while in storage?

Accepted Answer

You do need to insure your belongings but we would recommend it. We make every effort to ensure nothing happens to your belongings but in the event that something does you will want to have some kind of insurance coverage.

Question 5

How do I know the size of unit I should rent?

Accepted Answer

To help you answer that we have put together a comparison chart and space estimator on the Storage unit page. If you need help contact our friendly and knowledgable staff.

Question 6

Do I need a security deposit?

Accepted Answer

There is no deposit required on storage units, but a small deposit is required on truck and trailer rentals.

Question 7

What exactly can I store?

Accepted Answer

As long as it’s not illegal, dangerous, highly inflammable, perishable, precious or alive you can store it. Anything you store should be in compliance with our terms and conditions.

Question 8

Do you offer Military discounts?

Accepted Answer

Yes. All members of the armed forces receive a $20 credit on the second month of storage. You will need your military ID on the day you rent the unit to qualify for this discount.

Question 9

What do I need to bring on the day I rent the unit?

Accepted Answer

You will need a drivers license or state ID. If you are in the military, bring your military ID. Also, the 1st month’s rent.

Question 10

What happens if my stuff gets damaged while in storage?

Accepted Answer

We make every effort to ensure this doesn’t happen,but if it does you will need to contact your insurance company to make a claim.

Question 11

What payment methods do you accept?

Accepted Answer

Cash, check, Visa, Mastercard, debit cards, and money orders. We have automatic billing and a 24 hour kiosk for payments and rentals.

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